Chapter 11

Chapter 11: The 150 Problem

Start with a village. Any village. A settlement of roughly one hundred and fifty people, somewhere on the East African plateau, roughly sixty thousand years ago. Everyone knows everyone. Not in the polite, metropolitan sense of recognising a face in a coffee shop. In the total sense. You know who is generous and who is selfish. You know who keeps promises and who breaks them. You know whose children are thriving and whose are struggling. You know who grieved last season and who celebrated. You know, without anyone telling you, who can be trusted with a secret, who will share food in a shortage, who will stand beside you if something goes wrong in the night. This knowledge was not maintained in a filing system. It was maintained in the neocortex -- the outermost layer of the mammalian brain, the structure that expanded so dramatically in the primate lineage that it now constitutes roughly 80% of total brain volume in Homo sapiens. The neocortex is, among many other things, a social tracking organ. And it has a limit.

Now zoom out. Slowly. The village becomes a town. The town becomes a city. The city becomes a metropolis. Eight million people, stacked in towers, threaded through tunnels, moving through spaces designed for throughput rather than contact. Nobody knows anybody. Reputation is unverifiable. The organism that spent two hundred thousand years embedded in a web of mutual knowledge -- who is kind, who is dangerous, who can be relied upon -- now walks through crowds of strangers every day, for an entire lifetime, and calls this civilisation.

Can you feel the vertigo? Good. That vertigo is not a thought. It is a biological signal.

The zoom itself is the problem. Not the destination. Not the origin. The zoom. The transition from a scale at which the animal's neurology functions to a scale at which it does not. Every system examined in Part Two -- money, justice, education, media, governance -- began as a reasonable response to a real need. Each one worked, in some form, at village scale. Each one broke at civilisation scale. The question that ended Part Two -- what happened when the village became a civilisation? -- has a precise answer, and it begins with a number.


The Number

In 1992, Robin Dunbar, then at University College London, published a paper in the Journal of Human Evolution that would become one of the most cited findings in the social sciences. Using data on neocortex volume from thirty-six genera of prosimian and anthropoid primates, Dunbar demonstrated that the ratio of neocortex size to the rest of the brain predicted, with remarkable consistency, the average size of the social group the species maintained. Larger neocortex, larger group. The correlation accounted for 76% of the variance in mean group size across all primate genera examined. Dunbar then turned the equation on Homo sapiens, plugging in the human neocortex ratio, and derived a predicted mean group size of 148. He rounded to 150. The number entered the literature, then the culture, then common knowledge, under the name "Dunbar's number."

The finding was not, as it is sometimes presented, a guess about how many friends a person can have. It was a prediction, derived from comparative neuroanatomy, about the maximum number of stable social relationships a human brain can maintain through direct personal knowledge. Not acquaintances. Not contacts. Relationships in which the organism tracks the other individual's personality, history, reliability, emotional state, and social connections in sufficient detail to predict their behaviour and calibrate its own responses accordingly. This tracking is computationally expensive. It requires memory, inference, emotional modelling, and continuous updating. The neocortex handles it. And the neocortex, for all its extraordinary size in our species, has a ceiling.

Dunbar expanded the finding in his 2010 book How Many Friends Does One Person Need?, situating the number within a broader structure that has since been confirmed across multiple datasets. The 150 is not a solitary figure. It sits within a fractal series of nested layers, each scaling by a factor of approximately three. The innermost layer -- the support clique -- contains roughly five individuals: the people you would call in a genuine emergency, the relationships that carry the deepest emotional weight. The next layer, the sympathy group, holds about fifteen: close friends, the people whose death would devastate you. Then the affinity group at fifty: good friends, people you might invite to a large gathering. Then the full active network at 150: everyone you maintain a meaningful personal relationship with. Beyond 150, the layers continue -- 500 acquaintances whose names you know, 1,500 faces you can recognise -- but the quality of the connection changes fundamentally at each boundary. Below 150, trust is personal. Above 150, trust is institutional. Below 150, you know. Above 150, you believe.

How many people are in your support clique? Five, Dunbar says. Think about it. Can you name them right now, without hesitating? And if you can -- are five enough?

This distinction -- between knowing and believing -- is the fault line on which every system in this book was built.

It is worth pausing on the criticism, because the number has attracted considerable scepticism since its publication. A 2021 paper in Biology Letters by Patrik Lindenfors, Andreas Wartel, and Johan Lind at Stockholm University applied Bayesian and phylogenetic methods to the same primate data and generated substantially different estimates -- between 69 and 109 using one method, and between 16 and 42 using another -- with confidence intervals so wide that the authors concluded specifying any single number was "futile." The criticism is methodologically sound. The neocortex ratio, applied across species with very different social systems, is a blunt instrument. The confidence intervals are enormous. The number 150 is, at best, a rough central estimate surrounded by genuine uncertainty.

But the critique, accurate as it is regarding the precision of the number, does not weaken the underlying insight. Whether the limit is 100 or 200 or 150 exactly, the claim that matters is this: there is a limit. Our brains cannot maintain an unlimited number of trust relationships through direct personal knowledge. The ceiling exists. It is neurological. It is not a cultural norm that can be trained away or a personality deficit that can be overcome. It is a feature of the hardware. And the hardware has not changed in two hundred thousand years, while the scale of human social organisation has increased by a factor of approximately fifty thousand. What happens when you run two-hundred-thousand-year-old software on a fifty-thousand-times-larger network? We are about to find out. We have been finding out for twelve thousand years.


The Scale Jumps

The anthropologist Elman Service, working at the University of Michigan in the 1960s, identified four levels of sociopolitical organisation that have appeared across human cultures: band, tribe, chiefdom, and state. The framework has been refined and criticised in the decades since, but its broad outlines remain useful for understanding the scale transitions that matter here.

The band is the smallest unit: twenty to fifty individuals, typically nomadic foragers, organised around kinship. Leadership is informal and situational. Decisions emerge through discussion. Conflict is resolved face to face. Everyone knows everyone. Trust is direct.

The tribe scales up to several hundred, sometimes a few thousand. Multiple bands linked by kinship, language, or territory. Leadership becomes more formalised -- the "big man" who earns authority through generosity, skill, or reputation. But the big man has no coercive power. His authority depends on the continued goodwill of people who know him personally. If he becomes selfish or incompetent, his followers simply leave. Accountability is still maintained by proximity. You cannot deceive people who see you every day.

The chiefdom introduces hereditary rank. Populations of thousands to tens of thousands, stratified into social levels, with a chief whose authority derives not from personal reputation alone but from lineage. This is the first scale at which the organism must trust someone it does not know well enough to evaluate directly. The chief's authority is mediated by narrative -- genealogy, divine right, mythological descent. The first institutional fictions appear. The first taxes appear. The first standing obligations appear. The organism begins paying a stranger for a service it once provided for itself. Does that sound familiar? It should. We are all, every one of us, paying strangers for services our ancestors provided for themselves.

The state formalises everything the chiefdom improvised. Populations of hundreds of thousands to hundreds of millions. Centralised government. Codified law. Standing military. Bureaucracy. Professional administrators. Written records. Taxation. Currency. Courts. Police. Prisons. The entire apparatus that Part Two of this book examined, institution by institution, exists because at this scale the animal cannot do what it did at band scale: know the people it depends on, evaluate them directly, hold them accountable through social visibility, and resolve conflicts through personal mediation.

At each scale jump, the same thing happens. Direct trust erodes. Institutional trust must compensate. The institutions are, in a precise sense, prosthetics -- artificial devices that perform a function the organism can no longer perform for itself. A contract is a trust prosthetic. It exists because the two parties do not know each other well enough to rely on personal reputation. A police force is a social accountability prosthetic. It exists because the community is too large for norm violations to be detected and corrected through social visibility. A court is a mediation prosthetic. It exists because the disputants cannot resolve their conflict through the informal processes that work in a group where everyone knows everyone. Insurance is a mutual support prosthetic. It exists because the organism's community is too diffuse to provide direct assistance when someone's shelter burns down or their body breaks.

Every institution in the modern world -- every single one -- exists to substitute for a relationship the animal can no longer maintain at scale.

This is not a criticism. It is a description. And it is the description that was missing from Part Two. When I examined money, justice, education, media, and governance, I traced each system's origins to a good impulse that scaled badly. But I did not explain why the scaling went wrong. The answer is here, in the neurology. The systems went wrong because the animal that designed them hit a biological wall. The neocortex that maintains 150 trust relationships was asked to support institutions governing millions, then billions. The wall did not move. The institutions grew. The gap between what the animal can process and what the systems demand of it widened at every jump. We built beyond our brains. And then we forgot that our brains had limits.


Trust at 150

To understand what was lost, consider what trust looks like at village scale.

In a community of 150, reputation is enforced automatically. If you cheat someone, the information travels through the entire network within days -- probably hours. There is nowhere to hide. The reputational cost of defection is total: the cheater loses standing with everyone, not just the person cheated. This is not a moral system. It is an informational one. When the network is small enough for every member to know every other member, reputational information flows without friction. Cheating is not prevented by law or punishment. It is prevented by transparency. The animal behaves cooperatively not because it is virtuous but because the social environment makes the cost of defection prohibitively high.

Food sharing in band-level societies illustrates the mechanism. The anthropologist Hillard Kaplan and his colleagues at the University of New Mexico have documented food-sharing patterns among the Tsimane of Bolivia, the Ache of Paraguay, and the Hadza of Tanzania. In each case, the pattern is broadly similar: large food items, particularly hunted meat, are shared widely across the camp, with distribution governed not by formal rules but by social norms enforced through gossip, observation, and the knowledge that everyone is watching. A hunter who consistently fails to share loses status. A family that hoards during scarcity is socially sanctioned -- not through punishment, but through withdrawal of future cooperation. The system works because the scale permits surveillance. At 150, you can see the whole network. At eight million, you cannot see the person in the next flat.

When was the last time you knew what your neighbour ate for dinner? When was the last time your neighbour knew what you needed?

Conflict resolution at this scale is equally direct. The developmental psychologist Michael Tomasello has documented that even young children, from about three years of age, demonstrate an understanding of fairness norms and protest violations -- but only in contexts where the violation is visible. The child's justice system, like the band's, depends on witnessing. When conflicts arise in small-scale societies, they are typically resolved through mediation by elders or respected community members -- individuals known to all parties, whose judgment carries weight because their character has been observed over decades. The mediator is not an anonymous official appointed by a distant institution. The mediator is someone whose fairness the community has tested thousands of times, in thousands of small interactions, over years of shared life.

No contracts were needed. No police. No courts. Not because the people were more moral than we are. Because the environment made those institutions unnecessary. The social structure itself performed the functions that we now outsource to bureaucracies. This is how the animal lived for the vast majority of its existence as a species. Anatomically modern Homo sapiens has existed for roughly three hundred thousand years. Agriculture -- the innovation that enabled permanent settlement and the first scale jump beyond band and tribe -- appeared approximately twelve thousand years ago. Cities appeared roughly six thousand years ago. The nation-state is a few centuries old. The megacity is a few decades old. The animal spent 96% of its history in groups small enough for its neocortex to manage. It has spent the last 4% building institutions to compensate for the fact that it outgrew its own brain.

Four percent. Think about that. Ninety-six percent of our history, the hardware matched the world. Four percent -- and we are in that four percent right now, today, reading this -- the world has exceeded the hardware. And we wonder why it feels like something is missing.


Trust at Eight Million

Now consider what trust looks like in London, or Tokyo, or Lagos.

Nobody knows anybody. I mean this literally. A person living in a city of eight million is neurologically incapable of maintaining meaningful relationships with more than a small fraction of the people their survival depends on. They depend on farmers they will never meet, engineers who designed the water system decades before they were born, regulators who inspect the food supply on their behalf, bus drivers whose names they do not know, surgeons whose competence they cannot evaluate, teachers whose values they have never discussed, police officers whose judgment they must trust without evidence. Every day, the organism places its life in the hands of strangers -- not occasionally, not in emergencies, but as the baseline condition of existence. This is what civilisation is. It is a system in which survival depends on trusting people you cannot know. How many strangers did you trust today, before lunch? The water you drank. The train you boarded. The building you walked into. Dozens. Hundreds. All of them invisible.

The institutions that mediate this trust are, as I described them, prosthetics. But prosthetics have a property that natural limbs do not: they can be captured, distorted, and turned against the organism they were designed to serve. A personal trust relationship is bilateral. If someone cheats you in a village of 150, you know, and everyone else knows, and the cost falls directly on the cheater. An institutional trust relationship is mediated. If a bank cheats you in a city of eight million, the information may never surface. The cost may be diffused across millions of people, each one absorbing too small a fraction to notice. The cheater may be rewarded. The institution designed to substitute for trust may itself become untrustworthy, and the organism has no mechanism -- no neurological mechanism, no social mechanism -- to detect this, because it was never designed to operate at this scale.

This is not paranoia. It is the structural condition of scaled civilisation. The 2008 financial crisis is perhaps the clearest illustration. Financial institutions created instruments of such complexity that the regulators charged with overseeing them could not understand what they contained. The rating agencies that were supposed to evaluate risk -- the trust prosthetics of the trust prosthetics -- gave the highest possible ratings to products that turned out to be worthless. The losses, when they materialised, were borne by ordinary depositors, mortgage holders, and taxpayers who had no knowledge of, and no capacity to evaluate, the decisions made on their behalf. The system worked exactly as a zoologist would predict: when the organism cannot verify trust directly, and when the institutions substituting for direct trust are themselves ungoverned, the result is exploitation. Not because the people involved were evil. Because the scale exceeded the capacity of the animal's social cognition. Our trust prosthetics failed, and we had no way to know until the damage was done -- because knowing requires exactly the kind of direct, personal evaluation that the scale had already made impossible.

The same pattern appears in every institutional domain. In justice: a defendant's fate depends on the competence of a lawyer they may have met once, evaluated by a judge they have never met, using procedures they do not understand, in a language -- legal language -- specifically designed to be opaque to non-specialists. In healthcare: a patient's treatment depends on the judgment of a physician they see for an average of eleven minutes, in a system governed by protocols written by committees they will never know, funded by insurance mechanisms they cannot evaluate. In governance: a citizen's welfare depends on representatives they have never met, who make decisions on the basis of information the citizen has no access to, in response to pressures -- lobbying, donor influence, institutional inertia -- that are structurally invisible to the electorate. In every case, the pattern is the same. The animal cannot verify. The institution substitutes. The institution may or may not be trustworthy. The animal has no way to know. We navigate our own civilisation the way a blindfolded passenger navigates an aircraft -- by faith in systems we cannot see, operated by people we will never meet.


The Loneliness Diagnosis

In May 2023, the United States Surgeon General, Vivek Murthy, issued an advisory titled "Our Epidemic of Loneliness and Isolation." The document -- eighty-two pages, extensively referenced -- declared that approximately half of American adults experienced measurable loneliness, and that the health consequences were equivalent to smoking fifteen cigarettes a day. The advisory called for a national strategy, framed loneliness as a public health crisis, and recommended strengthening "social infrastructure."

Half. Of all adults. In the wealthiest civilisation in the history of the species. Does that number land as it should? Half of all American adults -- in a country of 330 million people, connected by the most sophisticated communication technology ever devised -- report that they are lonely. The word "epidemic" is clinical. It is also, in this case, inadequate.

The framing was compassionate but incomplete. The advisory treated loneliness as a problem to be solved -- through better community spaces, reformed digital environments, and pro-connection public policies. What it did not do was ask the zoological question: is it possible that the environment itself -- the scale of it, the structure of it, the fundamental architecture of a civilisation in which eight billion organisms are connected by institutions rather than relationships -- is inherently incompatible with the animal's social neurology?

It is possible. And the evidence suggests it is more than possible.

The loneliness epidemic is not caused by a deficit of social skill in the population. It is not caused by smartphones, though smartphones accelerate it. It is not caused by a cultural shift toward individualism, though individualism is a symptom. It is caused by the same thing that causes every other failure described in this book: a mismatch between the organism and its environment. The organism evolved for a village. It lives in a city. The village provided 150 relationships maintained through daily contact, enforced by proximity, embedded in a web of mutual knowledge so dense that loneliness was structurally almost impossible. The city provides eight million strangers, a handful of personal relationships maintained through deliberate effort against the grain of the environment, and the persistent, low-grade sensation that something is missing. We know the sensation. We all do. It is the background hum of modern life -- not sharp enough to be called pain, not absent enough to be called peace. Just the quiet, persistent sense that the web we are supposed to be embedded in has thinned to a few fragile threads.

John Cacioppo, the neuroscientist at the University of Chicago who spent his career studying the physiology of loneliness before his death in 2018, demonstrated that chronic loneliness produces measurable changes in the brain -- increased amygdala activation, reduced prefrontal cortex function, elevated cortisol, disrupted sleep architecture, and altered gene expression patterns that increase inflammation and reduce antiviral response. These are not psychological symptoms. They are physiological responses. The organism is not merely unhappy. It is deteriorating. And it is deteriorating because its environment -- the scaled environment, the institution-mediated environment, the environment in which connection requires effort rather than occurring by default -- does not meet the specifications of its social neurology.

Leiden has approximately 130,000 people. I know perhaps thirty of them by name. Of those thirty, perhaps five are in what Dunbar would call my support clique -- the people I would call in a genuine emergency. I am not antisocial. I am not shy. I have a family, colleagues, neighbours I greet. By any reasonable measure, I am above average in social connection for a person of my age and circumstances. And I am, by the standards of my species' evolutionary history, profoundly isolated. The band I was designed to live in would contain fifty people, all of whom I would know intimately. The village I was designed to know would contain 150, all of whom I would recognise, trust or distrust on the basis of direct experience, rely on in crisis. I have neither. I have a city of 130,000 strangers and a handful of relationships maintained through effort, scheduling, and the peculiar modern ritual of "making time" for the people who matter -- as though connection were a hobby rather than the baseline condition of the species.

I suspect your situation is not so different from mine. How many people could you call at three in the morning? And how many would it take to fill the village you were designed for?

I am not unusual. I am normal. And normality, in this case, is the diagnosis.


The Swiss Exception

If scale is the problem, there should be evidence that smaller-scale governance works better. There is. Switzerland provides the most cited example, and it is both instructive and cautionary.

Switzerland is not a country in the conventional sense. It is twenty-six cantons -- semi-sovereign political units, each with its own constitution, parliament, government, and courts -- federated into a national structure. The smallest canton, Appenzell Innerrhoden, has a population of roughly 16,000. The largest, Zurich, has approximately 1.5 million. But governance happens primarily at the cantonal and communal level, and the communes -- of which there are over 2,000 -- often have populations in the hundreds or low thousands. At commune level, Swiss governance approaches something like Dunbar scale.

The direct democracy that Switzerland practises is the most extensive in the world. Citizens vote on specific policy questions -- not merely for representatives, but on the policies themselves -- up to four times per year, at federal, cantonal, and communal levels. In the smaller cantons, the Landsgemeinde -- the open-air assembly in which citizens literally gather in a square and vote by raising their hands -- still exists. In Appenzell Innerrhoden and Glarus, this is not a historical re-enactment. It is the actual mechanism of government. The citizens stand together, hear the arguments, and decide. They can see each other. They know each other. The representative is not a distant figure in a capital; the representative is a neighbour whose competence and character have been observed over years of shared life.

The results, by many measures, are impressive. Switzerland consistently ranks among the top nations in quality of life, political stability, personal freedom, and citizen trust in government. The Economist Intelligence Unit's Democracy Index regularly places it among the world's most robust democracies. Voter satisfaction is high. Corruption is low. Public services function. The trains, as the cliche has it, run on time.

And yet.

Switzerland could not solve domestic violence. In 2022, Swiss police registered over 19,000 cases of domestic abuse. Some 42% of women in Switzerland have experienced domestic violence, and 24% of men, according to a survey by the Swiss Federal Statistical Office. Domestic homicides accounted for roughly 59% of all homicides committed in the country. These numbers are not substantially different from other wealthy European nations. The canton structure, the direct democracy, the proximity of governance to the governed -- none of it reaches behind the closed door of the household. Scale helps with public trust. It does not help with private violence. The aggression occurs within a unit smaller than any institutional structure can routinely penetrate.

Switzerland could not solve suicide. The Swiss suicide rate, while it has fallen significantly over the past four decades -- from roughly 25 per 100,000 in the 1980s to approximately 10 per 100,000 today -- remains close to the European average. Switzerland is simultaneously one of the happiest countries in the world, by survey, and one of Europe's historic "suicide capitals," as the Smithsonian has observed. The meaning crisis -- the Monk dimension, in the framework of this book -- operates at a level of individual interiority that communal governance cannot reach. You can live in a well-functioning commune, know your neighbours, vote on your local policies, and still find, at three in the morning, that the question "why am I here?" has no answer. Scale helps with belonging. It does not automatically help with meaning. And here is a question I do not have the answer to: if even the best-scaled governance on earth cannot reach the inside of the household or the inside of the mind, what can?

And Switzerland could not solve systematic exclusion. The same Appenzell Innerrhoden that practises the Landsgemeinde -- the purest form of direct democracy on earth, the governance system closest to the ancestral model -- was the last jurisdiction in Europe to grant women the right to vote. Not in 1920. Not in 1960. In 1991. The men of Appenzell Innerrhoden voted, repeatedly, in their open-air assembly, to deny women participation. The right was ultimately imposed by the Federal Court, against the democratic decision of the male citizens, after a legal challenge brought by local women led by Theresa Rohner. The judgment came on 27 November 1990. Women voted for the first time on 28 April 1991.

The irony is precise and important. The most direct democracy, at the smallest scale, with the highest social visibility, produced the most exclusionary outcome. The men knew the women. They saw them every day. They lived in the same small communities, shared the same public spaces, participated in the same local economies. Proximity did not produce justice. It produced, in this case, a majority that was comfortable exercising power over a minority it knew intimately. The village is not automatically fair. It is automatically transparent. Transparency does not guarantee fairness. It only guarantees that unfairness is visible -- and visibility, without the institutional mechanisms to correct injustice, is not enough.

This is the uncomfortable truth about the scale problem. The village works better than the city in many dimensions. It works better for trust, for accountability, for belonging, for the basic social functions our neurology was designed to handle. But it does not work better for justice between unequal groups. It does not work better for individual meaning. It does not work better for the problems that occur inside the household or inside the mind. The scale problem is real, and it explains the failures of every system in Part Two. But it is not the only problem. And any solution that simply says "go back to the village" has not understood the full diagnosis.


The Invisible Architecture

What was lost in the scale jumps is not visible to the organism, because the organism was born into the scaled environment and has no experiential reference for anything else. This is the water that David Foster Wallace described. The architecture of trust at village scale -- the web of mutual knowledge, the automatic reputation enforcement, the conflict resolution through personal mediation, the food sharing governed by social visibility -- was invisible to the people who lived within it, just as the architecture of institutional trust at civilisation scale is invisible to us. We do not notice the contract until someone breaks it. We do not notice the police until we need them. We do not notice the court until we are in one. The institutions are the walls of the enclosure, and like all walls, they are noticed only when you walk into them.

But the absence of village-scale trust is felt. It is felt as the persistent, low-grade anxiety of depending on systems you cannot evaluate. It is felt as the exhaustion of maintaining relationships through effort rather than proximity. It is felt as the disorientation of living among strangers -- of walking through a crowd of fellow mammals and knowing none of them, reading none of them, trusting none of them with the automatic, effortless trust that the neocortex provides when it has enough data. It is felt, most of all, as loneliness -- the diagnostic signal of a social mammal whose environment has exceeded its social capacity. Do you feel it? That low hum? I do. I think most of us do, most of the time, and have simply agreed not to mention it.

The response, throughout human history, has been to build more institutions. More contracts, more regulations, more oversight bodies, more compliance frameworks, more trust prosthetics layered on top of trust prosthetics. Each one reasonable in isolation. Each one adding complexity. Each one further distancing the organism from the direct social relationships it was designed to navigate. The irony is structural: every institution built to compensate for the loss of direct trust makes the environment slightly more complex, slightly more opaque, slightly more dependent on further institutions -- which further erodes the conditions under which direct trust could function. The prosthetics create the need for more prosthetics. The solution deepens the problem. It is a trap elegant enough to be beautiful, if you are not the animal caught inside it.

I do not know how to resolve this. The honest answer is that nobody does, because the scale problem is not a policy failure. It is a biological constraint encountering a civilisational trajectory. You cannot shrink the city back to a village. You cannot expand the neocortex. You can, perhaps, design systems that operate at scales the animal can process -- clusters of 150, nested within larger structures, maintaining some of the social visibility that the organism requires. This is the direction Part Four will explore. But the exploration must begin with the honest admission that the problem is not bad design. The problem is that the designer -- the animal, which is to say us -- hit its limit, kept building, and is now living inside a structure it cannot comprehend, surrounded by institutions it cannot evaluate, dependent on strangers it cannot know, and wondering why it feels so alone. We built this. Not out of malice. Out of ingenuity that outran our neurology. And now we live in it.


The scale problem does not stop at trust. It reaches into every dimension of the animal's life, including the one that consumes more of the organism's waking hours than any other. The animal works. In a band of fifty, work was visible, immediate, and directly connected to survival. In a civilisation of eight billion, forty percent of the working population believes its work is meaningless. They are not wrong. They are not lazy. They are not ungrateful. They are hostages -- organisms performing functions that serve the institution rather than the animal, in buildings they do not want to be in, for reasons they cannot articulate, trading the only hours they will ever have for tokens they will hand immediately to another institution for the right to sleep indoors. The scale problem does not merely erode trust. It creates an entirely new category of suffering: work the animal does not believe in. And that -- work, meaning, the thing we do all day and why it has stopped making sense -- is where the next chapter begins.